Your End-to-End
Benefits Solution
Data-driven analysis, execution, administration,
and employee support
TIER 1
Frontline Employee Support
- ID card questions
- QLE support
- COBRA questions
- New Hire Benefits Q&A
- Open enrollment office hours
- On-site presentations
TIER 2
Dedicated Service
- Claims Dispute Handling
- Doctor / Rx Auth. Assistance
- Compliance
- 5500
- ACA
- Local Compliance(SFHCSO)
- Vendor Management
- HSA/FSA/Commuter
- COBRA
- International
TIER 3
Back Office Support
- Payroll Operations
- Billing Reconciliation
- EDI Operations
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We actually had employees coming up to us saying, ’that was the
easiest, most enjoyable benefits enrollment experience of my life!
Jessica Pfisterer, Director, Employee Experience & Operations at Greenhouse Software
-
They literally came in at the last minute, helped us fight a high renewal,
and structured our benefits.
Jonathan Akhavan, Head of People Operations at ThousandEyes
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The insights Lumity provided enabled our team to
see just how much money we were leaving on the table.
Haley Nagle, Sr. HR Generalist at SquareTrade
-
Through Lumity, it really allowed me to put in a phone call and speak to
a real, live representative to ask questions.
Superior Client Experience
Your dedicated team
DANRIC JAIME
Escalations
Renewals
Strategy
Carrier liaison
BRANDON HUBBARD
Onboarding
Enrollment Mgmt and QA
Systems Integration
Enrollment Materials
YULIYA LAZARO
Employee Benefits
Questions
Claim Disputes
Compliance
LILY SHEEHAN
Payroll / EDI operations
Billing Reconciliation